Refund Policy
Last updated: October 17, 2026
This policy explains refunds for payments you make for the Recallow Pro subscription. The Service is provided by Volkan Vural; payments are taken through our Merchant of Record, Paddle.com.
1. 14-day no-questions-asked refund
Within 14 days of the initial purchase or of any renewal of your Pro subscription, you can request a full refund of that payment without giving a reason.
2. How to request a refund
- Go to paddle.net, enter the email address you used at checkout, find your order and request a refund; or
- Use the link in the receipt email Paddle sent after your payment; or
- Email us at volkanvural01@gmail.com and we will forward your request to Paddle.
3. Refund process
Paddle refunds the payment to the method you paid with. After Paddle approves it, the amount may take a few business days to reach your account, depending on your bank. A refunded subscription ends and your account moves to the free plan; your documents, quizzes and cards are not deleted.
4. Cancellation
You can cancel your subscription anytime under Settings → Manage subscription. After cancelling you keep Pro until the end of the period you paid for and you will not be charged for the next period. For cancellations after the 14-day window, the remaining time is not refunded pro rata.
5. Your statutory rights
This policy does not limit any rights you have under applicable consumer law.
6. Contact
For questions about refunds: volkanvural01@gmail.com.